Terms of Service

Agreeing to these terms

These terms apply when you create an account or use the service to manage rental property. If you use it for a business or on behalf of an owner, you confirm you are allowed to accept these terms for them.

The service

The service helps you record buildings and units, manage tenant files, send rent reminders with UPI links, track deposits, agreements and maintenance requests, and prepare owner reports.

We may improve, add or change features. If we remove a feature that is central to your plan, we will tell you in advance.

Free trial

New accounts get a 30 day free trial for up to 20 units. No payment details are needed. At the end of the trial you can choose a plan or your account becomes read-only, and your data stays available for export for 30 days.

Plans and billing

Plans are priced per unit per month. A unit is anything you let and collect rent for, such as a flat, a portion, a room, a PG bed, a shop or a warehouse.

You are billed for units that are let during the billing period. Monthly plans are billed in advance each month, yearly plans in advance each year.

Prices exclude applicable taxes. We will give at least 30 days notice by email before any price change applies to your account.

Rent payments

Rent is paid by tenants directly to the bank account or UPI ID you provide. We are not a payment collector, bank or escrow, we do not hold rent money and we do not charge a fee on rent.

You are responsible for the payment details you enter being correct. Payment records in the service are based on the information available to us and you should check them against your bank statements.

AI suggestions

The AI Rent Collector suggests reminder timing and flags payment patterns. Suggestions are not legal or financial advice.

The AI cannot issue notices, add late fees, change rent or begin eviction. Any action other than a scheduled polite reminder needs your approval, and you are responsible for the decisions you make.

Your responsibilities as a landlord

• Follow the tenancy, rent control, data protection and police verification rules that apply where your property is
• Have a lawful basis and the tenant’s knowledge before adding their information and documents
• Not use the service to harass, threaten or discriminate against any tenant or applicant
• Keep your login details secure and tell us at once about any unauthorised use

Acceptable use

Do not use the service to send messages unrelated to a tenancy, to upload unlawful content, to attempt to access other accounts or to disrupt or reverse engineer the service.

We may suspend messaging or an account that breaches these terms, and will explain why unless the law prevents us.

Your data

You own the data you add. You give us permission to process it only to provide the service. You can export your data at any time from settings.

How we handle personal information is described in the Privacy Policy.

Availability and support

We work to keep the service available at all times and announce planned maintenance in advance. Support is provided by email through the Landlord Desk on working days.

Liability

The service is provided with reasonable care and skill. To the extent the law allows, we are not liable for indirect or consequential losses, or for rent a tenant does not pay. Our total liability in any 12 month period is limited to the fees you paid in that period.

Ending the service

You can close your account at any time from settings. We may end the service for an account with 30 days notice, or immediately for a serious breach of these terms.

Governing law

These terms are governed by the laws of India. Disputes are subject to the courts at Bengaluru, Karnataka.