Flat 106The shopsMaintenance Requests

Fix the leaking tap before the tenant asks twice

Tenants raise requests with a photo from their phone. You assign a vendor from your own list, everyone sees the status and the job closes only when the tenant confirms it is done.

Photo firstfrom the tenant phone
48 h clockon every request
Cost per repairsaved to expenses
Requests this month6 of 7 closed in 48 h
Leaking tap, kitchenA-104Closed
Leaking tap, bathroomB-108Closed
Geyser not heatingPG 1-02Part ordered
Shutter lock stuckShop 2Closed
Average time to close31 hours
Inside Maintenance Requests

From the drip to done

Clear for tenants, simple for vendors and on record for owners.

Requests with photos

Tenants pick a category, add a photo or short video and a preferred time for the visit.

Your own vendors

Keep the plumber, electrician, carpenter, painter and pest control you trust, with rates and areas they cover. Assign in one tap.

  • Vendor gets the address, photo and tenant contact on WhatsApp
  • Vendor marks the job done with a photo
  • Tenant confirms before it closes

Time to close

Requests open for more than 48 hours are highlighted, with the reason noted.

Cost of every repair

Add the bill and decide who pays: owner, tenant or deducted from deposit as agreed.

Planned upkeep

Tank cleaning, pest control, lift service and fire extinguisher refills on a schedule.

Tenants hear back without calling

Every step sends a short update: request received, vendor assigned, visit time and work done. Tenants stop calling to ask, and owners have a record of every repair against the unit.

Repair log

Every repair, against the unit

Before you renew or let a unit again, see every repair it has had, who did it and what it cost.

  • Repeat issuesThe third geyser complaint from the same unit is flagged.
  • Vendor performanceAverage time to close and cost per vendor.
  • Expense reportRepairs feed straight into the owner statement.
Owner statement Anekal Homes PDF
Occupancy96%
Collected₹9.86L
Expenses₹64.3K
Jun
Jul
Aug
Sep
Oct
Nov
Collected on timeExpenses
How it runs

Maintenance Requests, step by step

Step 01

Tenant raises

Category and photo

Step 02

You assign

Vendor from your list

Step 03

Vendor fixes

Marks done with photo

Step 04

Tenant confirms

Request closes

Questions

Maintenance Requests questions

Short answers. If yours is not here, write to the Landlord Desk.

Connect with us
Can tenants raise repairs?

Yes, on their phone, from the same WhatsApp link they use for rent. No app to install.

Do vendors need an account?

No. Vendors get job details on WhatsApp and update status from a simple link.

Does Vuthani supply vendors?

No. You keep your own trusted vendors. Vuthani organises the work.

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